Wednesday, October 27, 2010
November 22 Dynamic Presentation Skills Workshop
Thank you so much for your support and your many emails asking about another workshop. We have decided to run a FINAL workshop on Monday, November 22, 2010.
We have more than half the spots reserved already so please register early if you wish to join this final workshop for 2010.
See you very soon!
Date: Monday, November 22, 2010
Time: 9:30am to 6:30pm
Venue: Jasmin Room, 3/F Ramada Hong Kong Hotel, 308 Des Voeux Road West, Hong Kong
Cost: HK$2,280 for one, HK$3,900 for two
To Register: Send email to Nov22DPS@biz-results.net or register online (upper right hand corner)
Please CLICK HERE to read our client testimonials.
Wednesday, August 18, 2010
September 20 Dynamic Presentation Skills Workshop
Here's what a graduate shared about our recent workshop in June:
"Thank you for yet another great presentation skills workshop. I really feel the confidence and this means a lot from someone who couldn't say a peep in front of a group before I attended your workshop. You teach with so much dynamism it's unbelievable. Great energy that is really catching."
Be sure to register early for our last workshop for 2010. Spots will fill up quickly to accomodate those on our waiting list.
Look forward to seeing you there!
Date: Monday, September 20, 2010
Time: 9:30am to 6:30pm
Venue: Jasmin Room, 3/F Ramada Hong Kong Hotel, 308 Des Voeux Road West, Hong Kong
Cost: HK$2,280 for one, HK$3,900 for two
To Register: Send email to sept20dps@biz-results.net or register online (upper right hand corner)
Please CLICK HERE to read our client testimonials.
Thursday, March 25, 2010
June 7 Dynamic Presentation Skills Workshop
Many of our clients have been waiting for this upcoming workshop so please register early to secure your spot. We are so excited to be working with you again!
Our last workshop in January was most enjoyable and again, an incredible group of people graced us with their presence and made the day rewarding, meaningful and so much fun!
We have confirmed the workshop for Monday, June 7th. Quite a few slots have already been taken by clients on a previous waiting list so please register early as we will fill up very quickly.
Simply email us at June7DPS@biz-results.net or reserve your spot online by registering in the upper right hand corner of this page.
Details:
Date: Monday, June 7, 2010
Time: 9:30am to 6:00pm
Venue: Ramada Hong Kong Hotel, 308 Des Voeux Road West, Hong Kong
Cost: HK$2,280 for one HK$3,900 for two
To Register: Send email to June7DPS@biz-results.net or register online by clicking on logo (upper right hand corner)
Please CLICK HERE to read our client testimonials.
Look forward to seeing you at the event!
Wednesday, December 23, 2009
January 29 Dynamic Presentation Skills Workshop
Our first workshop of the year will be on Friday, January 29, 2010.
Register early as we have quite a few clients on our waiting list from 2009 attending this workshop. Our last workshop was back in October and we have been receiving a lot of inquiries and requests.
Please email us at Jan29DPS@biz-results.net or reserve your spot online by registering in the upper right hand corner of this page.
Date: Friday, January 29, 2010
Time: 9:30am to 6:00pm
Venue: Ramada Hong Kong Hotel, 308 Des Voeux Road West, Hong Kong
Cost: HK$2,280 for one HK$3,900 for two
To Register: Send email to Jan29DPS@biz-results.net or register online by clicking on logo (upper right hand corner)
Please CLICK HERE to read our client testimonials.
Tuesday, September 15, 2009
October 23 Dynamic Presentation Skills Workshop
Please be sure to register early as the seats will fill up very quickly. We have only a limited number available for graduates to refresh and the other spots, quite a few have been reserved already from those on our waiting list. Please make sure you email us to book right away or register online (upper right hand corner) to secure your spot.
Date: Friday, October 23, 2009
Time: 9:30am to 6:00pm
Venue: Ramada Hong Kong Hotel, 308 Des Voeux Road West, Hong Kong
Cost: HK$2,280 for one HK$3,900 for two
To Register: Send email to Oct23DPS@biz-results.net or register online by clicking on logo (upper right hand corner)
Please CLICK HERE to read our client testimonials.
Monday, July 13, 2009
Top 5 Presentation Disasters and How to Avoid Them
Here are my Top 5 Presentation Disasters (and they are all from direct experience!) and how you can avoid them.
1. Audience not responding, falling asleep or distracted (on mobile phones or blackberries): The easy way to have your audience on alert is to schedule your presentation (if possible) in the morning when people tend to be more fresh and awake. After lunch is the worst time, especially if you are showing PowerPoint in a dark room.
Announce at the opening that all phones and blackberries are to be turned off to ensure the presentation runs smoothly and on time.
To keep participants engaged, create interaction and ask questions to solicit a simple yes or no answer to keep them involved. One of my favorite techniques is to pair up or organize small group discussions so that they not just sitting and listening the entire duration of your presentation.
The average attention span is 10 minutes and you will have to handle this with different styles and engagement to maintain the audience's attention.
2. Forgetting your lines or mind going completely blank. This seems to be the biggest fear among our clients and you must realize that the more you think and worry about this, the more likely it may actually happen! The real secret to avoiding this is to prepare and prepare well. We always recommend clients to prepare with an outline of their presentation, rather than an entire speech and you can write out the key points on index cards.
NEVER memorize a speech word for word. That is exactly how someone may go blank. If you forget a line, then you will be frozen as you try to recall from memory the exact line you have missed and you are unable to continue as the line precedes the next line.
If you do forget, it is TOTALLY ACCEPTABLE to step back, take a sip of water and refer to your index cards.
Another way to handle this awkward moment is to immediately take a deep breath. It will help clear your mind and get back on track. If you panic and start racing to remember, the moment will feel like an eternity, an agonizing eternity. Taking a deep breath will send oxygen to your brain and help you focus.
3. An audience member interrupts your presentation to openly challenges your content. To avoid this from happening is to firstly know what you are talking about. If you know your subject inside out, you will be able to respond confidently. If you are not the world's #1 expert on your topic, then study very hard and prepare, prepare, prepare! Also you must believe in your content, that is, you must first "buy-in" to what you are saying. Otherwise, how do you expect others to?
Realize that someone who makes a public remark and challenges a speaker on stage is looking for attention and significance. The last thing to do is to defend yourself or challenge him/her back. Give the person some respect and the attention they seek and then move on.
A way to respond may be: "Thank you for bringing that up. We have not fully researched the findings so you are right about XXX..." and then offer to follow up.
As part of your preparation process, have a think about what challenging questions may come from the toughest skeptics and plan your answers accordingly. Put yourself in the shoes of a most apathetic participant and poke at the holes in your presentation. You may either change your content or study up some more on your subject!
4. Audience members walking out or showing clear disapproval. This tends to be a number one distractor for presenters and they are likely to react or feel they have to work harder to keep the rest of the audience interested. Remember that you will never please everyone.
They may have things going on in their life and you will never know what's happening behind the scenes to cause the distraction or for them to walk out. If you had prepared your content to meet your audience's needs, the likelihood of this happening will be greatly reduced as you are providing relevant value.
The key tip to handling this is to carry on and focus on the message of your presentation, the value of your content and remember that you are speaking to contribute to the audience. Get over yourself and focus on their needs!
5. PowerPoint or audio/visual equipment not working. This happens to every presenter at one time or another, myself included just recently. First rule if you are using AV equipment is to GO EARLY TO SET UP!
Test out your PowerPoint, check that your battery is fresh in your clicker, microphone and other visual aids. Back up your presentation on a memory stick in case your laptop is not compatible with the projector.
Another way to avoid this from happening is to scrap the PowerPoint altogether!
As for my recent mishap with a laptop refusing to cooperate and consistently crashing even though I tested it before the presentation; I pushed the whole thing aside and moved on to the next portion of my presentation while a colleague helped to sort it out.
In summary, preparation is key but sometimes the unexpected will happen. Remember that you will survive and live on. The final tip is to be focused and prepare for every presentation like it's the most important presentation of your life and stay audience focused.
We have more presentation tips and articles on this website. Please continue to scroll down for more resource materials.
Monday, March 16, 2009
To PowerPoint or Not PowerPoint
One of the biggest communication atrocities to occur in the modern workplace is the use of PowerPoint as a presentation tool.
It has been so gro
"We had 12.9 gigabytes of (Microsoft) PowerPoint slides on our network. And I thought, 'What a huge waste of corporate productivity.' So we banned it. And we've had three unbelievable record-breaking fiscal quarters since we banned PowerPoint. Now, I would argue that every company in the world, if they would just ban PowerPoint, would see their earnings skyrocket. Employees would stand around going, 'What do I do? Guess I've got to go to work.'" - Scott McNealy, Sun Microsystems
The purpose of the tool when it first came out in 1988 was to aid presenters in displaying visual imagery, graphs, charts or video clips that may not be able to translate across to the audience with a flip chart or whiteboard. It was intended to save the presenter time in preparing visuals or having to draw out the images or resort to overhead transparencies.
However, the modern use of it stretches far from the original purpose and gradually, it has become a mainstay in darkened boardrooms, dimly lit hotel ballrooms and conference halls where audiences have to struggle to stay awake from the onslaught of poorly prepared slides and slides of data, thus the term "Death by PowerPoint".
"PowerPoint presentations are a new form of anesthesia and torture. They were even used at the Abu Ghraib Prison." - Anonymous
Millions of PowerPoint presentations are made each day. A typical one would consist of 40 slides, packed with data, data and more data and the speaker is usually relegated to a corner, in the dark, to read off the slides one by one.
By doing so, the speaker has in fact, made him/herself redundant as people read faster than listen to the words. The presenter is just an audio accessory. A lot of time can be saved if the speaker simply emailed the presentation to those in the audience and they can choose to review the information at his/her leisure.
There is some good news! But before that, some more bad news...
The bad news is that 60-90% of the presentations that use PowerPoint are completely ineffective and typically, just serve to annoy audience members. An online survey of people who regularly view PowerPoint presentations cited the following as the most annoying:
1. Speaker reads the slides
2. Full sentences instead of bullet points
3. Text too small to read
These top 3 annoyances simply indicate that presenters inundate with too much information on screen and as a result, are not communicating effectively with the audience. So this is not a case of PowerPoint itself as the major annoyance but rather the presenter who uses it ineffectively.
More than half of the 680 people surveyed also added comments as to why they are annoyed and the general feedback was:
- A lack of presentation skills by presenters
- Not knowing how to use PowerPoint or presentation equipment
- Not being familiar with their presentations
- General lack of preparation
- Too much focus on the slides instead of the content
With all fairness, PowerPoint, in its defense is an incredible, user-friendly and multi-dimensional communication tool, if used correctly. It can be used to prepare proposals, project summaries and may be complemented with animation and add-on tools such as a voice-over.
For a presentation, it can be used very effectively when the speaker does not make it center stage and instead, uses it mostly for visually purposes.
Note: Google Steve Job's speech when he launched the iPhone. This is a perfect example of how to use visuals to enhance a presentation.
And now the good news! Because the prevalent use of PowerPoint has completely lowered the standards and quality of presentations, nowadays, anyone who can speak a key message to an audience in a structured way without a slideshow would be considered an accomplished speaker!
A speaker running slide after slide of long scripted sentences on a corporate designed template and then reading the words with their back to a comatose audience in a darkened ballroom is NOW the norm and general standard for a business presentation.
If you actually turn on the lights, connect with the audience, address their concerns and speak on stage without the crutch of a dazzling slideshow, you will be seen as a very skilled presenter! In summary, PowerPoint is a very useful communication tool with numerous applications. Unfortunately, it is just misused and way overused for presentations.
Here are some additional pros and cons of PowerPoint:
Pros:
- Display images and visual data to enhance presentation
- Multi-media applications can add impact
- Reinforce corporate branding and image (logo display and slide design)
- Can be used as a tool to show complicated processes or concepts in a visual format
Cons:
- Technical problems often occur
- Presenters overload slides with data
- Audience prefers to read slides then listen to presenter
- Presenters do not have a key message due to masses of slides
- Speakers use the presentation as a prompter
- Screen usually take center stage, forcing the presenter off to the side
- The slideshow or PowerPoint presentation dominates, making the speaker redundant
- Presentations are made in the dark therefore speakers have to work harder to maintain the attention of the audience members
PowerPoint is a tool to enhance a speaker's presentation and is not the presentation itself. When you are preparing for your next presentation, rather than pulling out your last PowerPoint to update the slides, take some time to think about what message you wish to convey and ways to help your audience understand this message such as sharing a case study or sharing research statistics.
Use it as a tool to enhance your presentation and remember a speaker has the ability to influence an audience, not the projection of data on a screen.
Speak to Inspire Like Obama? Yes You Can!

Well for starters, he looks like a leader. And because he speaks flawlessly using visually-rich metaphors and sweeping statements, we cannot help but listen.
We follow and admire people who can captivate our attention. Their credibility follows when they are congruent with their message.
Those with grand oratory skills are enough to initially trigger people's decision to regard them automatically as a great leader, an expert and someone to trust and follow.
Pretty useful skills to have wouldn't you agree?
Here are some of my observations of Obama as an inspiring speaker.
Speak to Inspire - Three Simple Keys
Focus on the Audience - A very basic rule but is often overlooked as the preparation of the message gets lost with who the speaker is, what the speaker will do and how much the speaker knows.
To connect with people, find out their issues, concerns, problems and offer a solution, empathy or just simple understanding.
Get to the heart of what's important to your audience, to your team, to your constituents and address these issues/themes sincerely.
A practical way to find out what's concerning them is to ask them! Call in advance or have them fill out a questionnaire before a presentation.
Here's a real-world example: a client recently took this advice and called his clients before a tender presentation to ask about what their issues were, what is their #1 concern and he was pleasantly received with "You're the only one who has bothered to call and find out..."
Guess who had the advantage and attention of the audience?
Be Authentic - This may sound easy but how do you practice being authentic? There isn't a step by step process to becoming authentic. The word itself is defined as "not false or imitation" and "true to one's own personality, spirit, or character".
It is not easy to fake authenticity or rather, people can usually see right through it.
To be authentic is just to be you, not whom you think you should be or say the right things. Transparency is key and sometimes a little disclosure helps.
Speak from integrity and from honesty and this is one of the most respectable things you can do for your audience.
Don't say things like "I know what it's like..." or "I know what you're going through..." if you have never been in the trenches.
A well known example is during the aftermath of 9/11, then New York Mayor Rudy Guiliani appeared at a press conference distraught and conceded that he did not know or understand what was happening.
It did not make him less of a leader to appear shaken, uncertain and under no terms did the public think he was weak just because he did not have all the answers.
In fact, his popularity ratings soared as his authenticity connected him to how millions were feeling.
A more local example is after a motorway tragedy, our Chief Executive went to the scene the next day and in his attempts to console the grieving survivors, caused more anguish than relief.
He couldn't communicate a message authentically and instead, resorted to politically correct rhetoric about what the government plans to do.
He was a politician through and through.
At that critical moment, just showing his authentic self would have been enough. The families needed compassion and understanding, not assurance of new laws.
Believe in Your Message - What you say and how you say it comes from how much you believe in it. You must be congruent with your message or people will be able to spot a fake.
Have you ever sat through a sales pitch and said to yourself that the presenter would say anything to make a sale?
Or how about the CEO who announces that the company must reduce costs as he's on his way to a 3-hour lunch at the club in the company limousine?
That is when credibility goes down and cynicism goes up.
The term "walk the talk" may be a bit overused but the value of this is even more magnified during challenging times.
Leaders have to be congruent with what they say. The way you say it "shows" it all.
Barack Obama is particularly gifted at this. His unwavering voice, his direct eye contact, his unfaltering pitch and confident stance already show, without words, that he believes in his message.
You can ask someone who doesn't understand a word of English distinguish one of Obama's speeches whether he stands behind what he's saying.
Do not underestimate how people can discern whether a message is congruent or not.
CLICK HERE to view Obama's victory speech, one of my favorite clips. Notice the confidence, the leadership stance and masterful use of words.
These three keys are just a clue to becoming an inspiring speaker. Of course, there's a lot more to discover, learn and apply.
Join our upcoming April 27 Dynamic Presentation Skills Workshop to learn about how to present as an inspiring leader.
Tuesday, January 6, 2009
March 2 Dynamic Presentation Skills Workshop
“I initially went to Cecilia's seminar because I felt I needed help to reach a higher level of performance in my own abilities. What I got out of it was much more than that. Cecilia's depth of understanding, her skillful facilitation of people and the wisdom she shares is invaluable. I would not hesitate to recommend her to anyone.” - David Ogg, Director, Central Sun
Please CLICK HERE to read our client testimonials.
Date: Monday, March 2nd, 2009
Time: 10:00am to 6:30pm
Cost: HK$2,280 for one - HK$3,900 for two
To Register: Send email to mailto:Mar2dps@biz-results.net for or call +852 3519 8336 or register online by clicking on the icon in upper right hand corner.
For copies of our articles and free resource materials on presentation skills, please email us at resources@biz-results.net and we will be more than happy to send you our latest tips.
Happy New Year! Bring on 2009!
Did you make a declaration or a 2009 resolution to master your presentation skills?
“Cecilia runs a very useful presentation. My presentation style has really improved. Make it a New Year’s resolution to see her and speak with confidence!” – Serene Lo, Director of Human Resources
The start of this year is very different from years past. There is a little more tension and concern stepping into this New Year and no wonder. Gloomy predictions and economic woes dominate headlines in just about every newspaper and magazine cover.
Whatever your career or business situation is, the temporary slow down is the perfect time to top up skills and sharpen your competitive edge! The ability to communicate effectively, to persuade and to influence will be in demand more than ever. Tough times call for strong leadership and leaders who have the ability to motivate and inspire in the coming months.
Here's a few tips to get you started:
1. Join a Toastmasters Club or at least go to a meeting. There are over 30 Toastmasters Clubs in Hong Kong conducting meetings in Cantonese, English and Mandarin. Check out the listing of clubs at: http://www.hongkong-toastmasters.org/toastmasters_hk.php. I highly recommend two clubs in Hong Kong: The Hong Kong Achievers Toastmasters Club and Centraler Toastmasters Club.
Not only will you top up your presentation skills, you will meet a group of friendly, supportive and positive minded people to network, connect and build lasting business/personal relationships with.
2. Attend a BNI meeting to practice promoting your business in 60 seconds or less. BNI (Business Network International) is a fantastic network of business owners who meet regularly to pass qualified referrals to each other. Check out the meetings at: http://www.bni.hk. You can check out the two English language chapters: Attraction BNI and Creation BNI.
3. Check out courses or online programs to stretch yourself or for motivation. There is no better investment than in yourself. Whether it's a 2-day course on management skills or an online self study program, you are making better use of your time focusing on growth rather than joining the complainers.
Our upcoming Dynamic Presentation Skills Workshop will be on March 2nd. Check it out and register early!
Wednesday, November 5, 2008
December 1st Dynamic Presentation Skills Workshop
Our workshop on October 28 was truly memorable. With a smaller group size this time around, it felt like an advance training. We had quite a few graduates along for a refresher and we were all astounded by how much everyone had improved.
The refresher courses definitely pay off!
Please note the details for our last workshop of the year and be sure to sign up early! Look forward to seeing you there :-)
Date: Monday, December 1st, 2008
Time: 10:00am to 6:30pm
Venue: 6/F Grand View Commercial Centre, 29-31 Sugar Street, Causeway Bay
Cost: HK$2,280 for one - HK$3,900 for two
To Register: Send email to Dec1dps@biz-results.net for or call +852 3519 8336 or register online by clicking on the icon in upper right hand corner.
Please CLICK HERE to read our client testimonials.
For copies of our articles and free resource materials on presentation skills, please email us at resources@biz-results.net and we will be more than happy to send you our latest tips.
Saturday, October 11, 2008
October 28 Dynamic Presentation Skills Workshop
I look forward to seeing you there!
Date: Tuesday, October 28, 2008
Time: 10:00am to 6:30pm
Venue: 6/F Grand View Commercial Centre, 29-31 Sugar Street, Causeway Bay
Cost: HK$2,280 for one - HK$3,900 for two
To Register: Send email to Oct28dps@biz-results.net for or call +852 3519 8336 or register online by clicking on the icon in upper right hand corner.
Please CLICK HERE to read our client testimonials.
For copies of our articles and free resource materials on presentation skills, please email us at resources@biz-results.net and we will be more than happy to send you our latest tips.
Thursday, October 9, 2008
Client Testimonials
“I have had a LOT of public speaking engagements in the past couple months, throughout the launch/growth of the Hong Kong Cleanup, and some of the principles I learned in your course have been invaluable. Thanks again for the excellent value and confidence-boost!” – Nissa Marion, Project Director, Editor-in-Chief, EcoVision Asia
“A very enjoyable and useful workshop. It was great to have an opportunity to practice using stories in my presentations as well as practice selling on stage. The specific feedback I received from Cecilia and the other participants around selling on stage was extremely useful.” – Carole Lewis www.insightscoaching.hk
Recently I did a talk in front of 400 people at Seoul National University with absolutely no problems, and many of my fellow panel member asked whether I had been professionally trained! I have more large talks in the diary and am looking to do TED at some point. The refresher course I did yesterday highlighted how passionate you are about people, not only over-coming their fears of public speaking, but actually thriving on the stage. And I am so impressed by your ability to pack so much in to one day, and see so many people transform. Truly professional! Many thanks.” - Benjamin Butler, Chief Executive, Apotheosis Consulting
“What I really enjoyed and appreciated about this workshop is the partner work, group work and individual time spent on practicing presentation skills. I enjoyed the constructive feedback from everyone and Cecilia's genuine interest in helping everyone become better presenters. If you want to increase your confidence in presenting, this is a workshop you definitely have to consider as a quality investment.” - Julie Chiu, Mindful Health & Lifestyle Coach, and Law of Attraction Trainer, http://www.mindfuleatinghk.com/, http://www.loa-hk.com/
“The workshop was beyond my expectations. Cecilia guided us to build up confidence step by step and created an encouraging environment to allow us to practice. It inspired me very much.” – Noon Kwok
“This workshop was well beyond my expectations and the best workshop I have ever been to. Thank you Cecilia!” – Duane Cheung, Leighton - China State Joint Venture
“Cecilia has a gift to motivate even the most scared person to get on stage and give their best with confidence. It sure worked for me! I just love her energy, it's so catching. I will go back to her workshops anytime. There is always something new we can learn from her.” – Doris Baer, Baer Jewels
"Since the workshop, I am one of the most confident speakers in any room. I’m far more grounded which lets me deliver an impactful presentation. I would recommend this workshop for anyone who wanted to take their public speaking to the next level! – Sonia Samtani, Image & Lifestyle Consultant, Sonia Samtani Consulting
“Cecilia runs a very useful presentation. My presentation style has really improved. Make it a New Year’s resolution to see her and speak with confidence!” – Serene Lo, Director of Human Resources
"I know that presentation skills are critical for my personal and business success and I was looking for a course that can give me the accelerated track to attaining this skill. After attending this workshop, I immediately saw the results in my confidence and a big improvement when communicating to a group or speaking on stage. The workshop was concise, hit all the key points and a lot of fun. I thoroughly enjoyed the entire learning process." - Mandy So
“This workshop inspired me! It changed my ‘old-days’ perspective on presenting that is "to inform" rather "to inspire" the audience. Not only has this changed the way I communicate in my career, but also how to deal with the fear of presenting in front of a group of people.” - Chloe Kwok, Brand Manager, GlaxoSmithKline
“After attending the workshop, I can now speak confidently when before I was rather shy. When I present to people in a work environment, the feedback I receive is that I have no fear when speaking. I’m speaking to more people at work which can only lead to a promotion. I’m more confident because now I Prepare, Prepare, Prepare for every talk!” – Pinky Lam, Assistant Product Manager
“It was a very worthwhile training that not only offered so much insight about myself, I was amazed at how much I improved in just one day!” – Sophia Law, Executive, Gavin Anderson & Co.
“Thank you for a fantastic workshop. I’ve attended presentation skills training before and the techniques you shared are unlike anything I have experienced before. They really make a huge difference!” – Kristin Lowe, Managing Director, Organising Solutions
“My objective was to combat my fear of presenting in front of an audience and the workshop met my expectations and more. I feel I now have the skills to do this. It is a brilliant and worthwhile course. Thank you Cecilia!” – Richard Le Gallez, HSBC Bank International Limited
“It is an excellent program. Well structured, professional and very thorough. You are a professional, truly integrated trainer and facilitator, full of love and humility. Your programme, the refresher sessions and the personal coaching, have given me great value which I cannot put a price on. – Kumi Masunaga, Director, Rhythm of Life Co.
“It is a day I will never forget. I learned a lot about myself and I am confident I can take my communication skills to the next level. I’ve been to hundreds of workshops throughout my career and this experience really stands out from the rest.” – George Muirhead, General Manager, Top Builders Group Ltd.
“Everything you taught us that day was extremely useful, and it has given me such a positive perspective not just on public speaking, but on life in general. I still cannot believe how much I was able to grow in just one day! I am so thankful that among all the workshops I could have attended, I chose to come to yours!” – Claire Hau, MA Global Fashion Supply Chain Management Student, HK Polytechnic University
"This is a fantastic workshop in which I learnt so much about public speaking skills and techniques. It does wonders to help overcome the fear we have when speaking to an audience. I am really impressed by how Cecilia conducts this workshop and absolutely did not expect my first hand experience on such a "scary" topic could turn out to be so fun filled, so invaluable." - Nancy Porchetta, Managing Director, Rebound Internet Services Limited
“Cecilia works with head and heart. I experienced my two workshops with her as very practical and immediately applicable. Her suggestions and examples proved to be immensely useful; also her way of communication and connecting to each individual in the group created a very trusting and relaxed atmosphere. Please keep me posted on any new seminars you are offering!” - Gudrun Kittel-Thong, Career Path & Life Direction Coach
“I initially went to Cecilia's seminar because I felt I needed help to reach a higher level of performance in my own abilities. What I got out of it was much more than that. Cecilia's depth of understanding, her skillful facilitation of people and the wisdom she shares is invaluable. I would not hesitate to recommend her to anyone.” - David Ogg, Director, Central Sun
“As the firm’s CEO, it was fantastic to see how my team’s presentation skills transformed during the course of the day. Well done and job done!” – Richard Barton, CEO, Gavin Anderson & Co.
“Since the workshop, I have practiced and rehearsed what Cecilia taught me. The major change has been moving away from relying on slides in my presentation. My audiences like my new communication style much more. I’m now more confident and natural when presenting.” – Esmond Ng, Business Development Manager
“The workshop has given me a dramatic improvement to my public speaking. I have learnt and applied an awful lot including better preparation, improved audience contact and better posture.” - Don Conning, Director, Aedas Limited
“Cecilia has been most helpful with my presentation skills. The workshop was useful, practical, condensed and very good. I would recommend anyone to attend and will send my staff.” - Geoffrey Lung, Managing Director, MI Insurance Brokers Ltd.
“Since the presentation workshop, I’ve gone from a speaker who occasionally spoke to a regular comedy club impromptu presenter! Cecilia gives inspiring presentations! I can’t wait to do another course of hers in the future.” - Diane Huntoon
"Thank you for helping me re-focus on the important aspects of presenting. When I first attended your course I was skeptical. Now I am so pleased to have worked with a professional of your standing. It has certainly improved my perspective and my presentation skills!" - David Harman, Interfax News Service Ltd.
"Cecilia is the most genuine and passionate trainer I have met to date. She will guide you, both personally and professionally on how to create more results in your life. Be inspired and ready for more success after attending her workshop." - Grace Lee, TLC Wellness
“After attending this workshop, I learned not to focus on memorizing the content of presentation and how to handle the fear standing in front of a group. Now I am more clear on the objective behind each presentation and I find my communication with colleagues and friends around are better day by day.” - Terry Ng, Senior Brand Manager
"Cecilia is masterful at bringing out the best in people. With her inspiring presence and elegant dedication, her workshops are all about adding value and confidence. She, in a short period of time, has enabled accelerated growth in me on personal as well as business levels." - Martike de Grip, Managing Director, Transcedge Ltd.
"It was a truly life changing experience for me and I can't thank you enough for the support you showed me as did the whole group in my moments of self doubt. I can approach future challenges in a much more positive way now and actually look forward to opportunities to speak to groups rather than dreading it!" - Michael Fawdry, Director, Ernest Maude Continental Investments Limited.
"10+! Highly energetic, excellent facilitator, speaker with cross cultural experience. Best facilitator seen ever!" - P. Thorson, Senior Manager
“This workshop inspired me! It changed my ‘old-days’ perspective on presenting that is "to inform" rather "to inspire" the audience. Not only has this changed the way I communicate in my career, but also how to deal with the fear of presenting in front of a group of people.” - Chloe Kwok, Brand Manager, GlaxoSmithKline
"Shortly after attending this workshop, I delivered a corporate presentation and it was amazing how much I improved and didn't panic! It was by far the best presentation I have ever delivered!" - Ashley Khoo, Senior Investment Manager, HSBC
"Cecilia's workshop gets right down to work and has all participants learning the techniques and practicing right away, each receiving constant constructive feedback. It's one of the fastest ways to polish one's presentation skills I've ever experienced." - Brett S. Cameron, Sales Director, REDEV Properties of Canada
"Within hours, I realized I am not afraid to make presentations in front of people and I felt very brave. I can present to an audience now." - Henry Chan, Senior Manager, Federal Express
"Right after attending the workshop, I made a presentation to a contractor to share information about our projects and I applied the skills I learned. I was very confident and delivered my presentation smoothly. I received very favorable feedback from my boss and was informed by the contractor that my presentation was the best among the others." - Gary Lin, Marketing Executive, Proficiency Net Ltd.
"I can now control my mind and body to present with total confidence and come across as a successful speaker. I can do it! Thank you so much for this opportunity to grow and to be able to handle a big aspect of my job with confidence. I had a wonderful and impactful experience." - Lily Lam, Teacher
"Cecilia is the best facilitator that I have ever experienced in a training class." - J. Rahaim
"This workshop was amazing. It was more than a public speaking workshop. It was empowering, encouraging and I feel big possibilities and opportunities open up for me. Thank you Cecilia. You are a vibrant facilitator and you sure do change people's lives!" - Yoko Ogawa, Wellness Educator, NetworkCare Hong Kong
"I really enjoyed the afternoon seminar. It was challenging, fun and at the same time very insightful. I learned a lot and will conduct my next speech in an entirely different (and hopefully better) way... I think Cecilia did a great job and I was also moved by the great progress everybody made within these few hours." - Charlie Lang, Executive Coach & Trainer, Progress-U Ltd.
"This workshop completely changed how I feel about standing to speak in front of a crowd. My outlook has been transformed to what is possible in my career because of the communication skills learned and the confidence gained in presenting to a larger audience. There is no doubt that this was the catalyst that made me decide to launch my own business." - Peter Armstrong
"Because I have managed to avoid public speaking for the last 15 years, the hurdle to step up in front of people was huge. Through the help of Cecilia and the open feedback of the course participants I did a final speech at the end of the day. I never thought I would do a speech with only 15 minutes preparation without using any notes. Two weeks after the course, I did a speech in front of 70 people, something I would have never considered in a million years prior to attending the public speaking course." - Brigitte Weber
“I find the workshop really practical. I use it in negotiation with others by using power words before meeting them instead of memorizing the content. It transforms my approach style and gives me more confidence in presenting my objective to them and got them walk with me. The beauty of this workshop is there is a safe environment for us to practice.” -Jenifer Ip, Commercial Head of Enterprise Brands, GlaxoSmithKline
Wednesday, October 1, 2008
Tips on How To Handle Your Next Q&A Session
I am not a big fan of lengthy Q&A sessions as it tends to denote that my presentation was not informative enough if the audience is left with many questions. However, such a session can open up the audience to what they are really looking for and especially for a sales presentation, will give you the buying signals to indicate that they are serious.
My first rule is that you must prepare your content for what your audience is seeking information on. That means your presentation should answer the questions that they have and they do not have to wait until the end of your PowerPoint when you finally say "any questions?" to get the information that they are seeking.
Also, it is not a very powerful way to end a presentation. How many times have you heard, "and now we will take questions from the audience" which signaled that you can quietly dart out?
You must always end your presentation with impact and reiterate your message before you steer into the Q&A portion.
The next time you are presenting, here are some quick and easy tips for you to try out:
1. Be an expert on your topic. If you truly know your subject, then you will not be caught out with a challenging question. You will be able to handle any question or statement or comment thrown your way. Trust that you are the knowledgeable expert on the topic. After all, that is why have asked to present.
2. Do not make up a story or change the question if you do not know the answer. The best way to handle this is to thank the audience member for bringing up the subject and admit that you do not have all the data or facts or background, etc to fully answer the question but you will get back to them with the answer as soon as you get the relevant information. More importantly, you must remember to follow up!
3. Do not start your answer by saying "That's a (very) good question." Then you will have to say that for everyone who asks a question. Many speakers say this without actually knowing why. It is in fact, a form of respect and acknowledgement and sometimes, to buy a little bit of time while formulating a response. Instead, start with "thank you for your question..."
4. Prepare someone to ask a question. If you have anxiety about a shy audience not speaking up or facing the awkward deafening silence when no one raises a hand, then prepare a colleague to ask a relevant question. It will help kickstart the session if someone speaks up first.
5. Steer irrelevant questions offline. If a question is clearly off topic and likely to tune out the rest of the audience, then request that you speak with the respective audience member after the presentation. "As this is not related to the presentation, would it be okay if I speak to you afterwards on this?" This also applies to someone who is on attack or is clearly being challenging.
6. Prepare by thinking of what the audience may ask you including the worst, most challenging and skeptical questions. Put yourself in the shoes of your worst skeptic and what questions may they throw at you? Formulate your answers accordingly and it will help you feel more prepared. Your thorough preparation will always be the best confidence booster.
For more resource articles on public speaking and presentation skills, please continue to scroll down.
For more information about our upcoming presentation skills workshops in Hong Kong, please contact info@biz-results.net.
Wednesday, August 27, 2008
September 29 Dynamic Presentation Skills Workshop
Time: 9:30am to 6:00pm
Venue: Level 3, Three Pacific Place, 1 Queen's Road East, Hong Kong
Cost: HK$2,280 for one - HK$3,900 for two
To Register: Send email to Sept29dps@biz-results.net for or call +852 2782 8713 or register online by clicking on the icon in upper right hand corner.
Please CLICK HERE to read our client testimonials.
A Formula For Your Next Sales Presentation
1. Understand your audience's needs, concerns, issues, objections and prepare accordingly. What is it they really want out of attending your presentation? The first step is preparing your content so that you provide the right information in order for your audience to make the decision you desire.
2. Do not start with a PowerPoint presentation. I know I am a bit repetitive with this tip but it is the worst way to open a presentation! There is no connection, no rapport and all eyes are fixated on a large screen instead of you. How can you expect data on a screen to exact influence? The credibility and authority needs to be on you, not a series of slides on a screen.
3. Start with a clear introduction and outline of your presention. Be very clear on your objective upfront and set the expectations. Example: "My objective today is to share with you our strategy, the background information and rationale for resources so that you will make the decision to support us. The topics of this 30-minute presentation will cover..."
4. Seek engagement and buy-in from the start by asking your audience what their needs, concerns and objectives are. Many presenters go straight into the PowerPoint slides and miss out a great opportunity get the audience's attention by seeking their input first. By doing so, they will now have a more vested interest in your content as you asked them what their needs are and they are on attention to seek a solution or answers.
5. Provide value-added content, solutions, well researched data and logical supporting statements for your key message. Make sure your content answers your audience's questions and addresses their concerns. It doesn't matter how much you know or what your expertise is if it's irrelevant for your audience. Only present on what's pertinent to them, if you do not want them to tune out.
6. Conclude with a summary of what you have just presented. Yes! Tell them again what you just told them and ask for what you want, which you stated in your opening objective. Ask for the decision, serious consideration of your proposal or a follow up face to face meeting.
BONUS TIP:
Prepare for the Q&A session by thinking of the typical questions you feel the audience may ask as well as the worst questions from the skeptics. Formulate your answers accordingly and you will be able to handle any question thrown your way.
Many presenters signify the end of a presentation by opening the floor for questions. This is actually not a proper way to conclude a presentation. I'll share more on this in future updates.
For more tips on presentation skills, please read on...
Monday, July 21, 2008
August 23 Dynamic Presentation Skills Workshop
This workshop is also a great opportunity to have your PowerPoint presentation reviewed for more effectiveness. Just send it along to us in advance and we will be able to use it as a demo during the workshop.
Date: Saturday, August 23, 2008
Time: 9:30am to 6:30pm
Venue: 6/F Grandview Commercial Centre, 29-32 Sugar Street, Causeway Bay, HK
Cost: HK$2,280 for one - HK$3,900 for two
To Register: Send email to Aug23dps@biz-results.net for or call +852 2782 8713 or register online by clicking on the icon in upper right hand corner.
Please CLICK HERE to read our client testimonials.
Wednesday, April 30, 2008
June 16 Dynamic Presentation Skills Workshop
Date: Monday, June 16, 2008
Time: 9:30am to 6:30pm
Venue: 6/F Grandview Commercial Centre, 29-32 Sugar Street, Causeway Bay, HK
Cost: HK$1,980 for one - HK$3,500 for two
To Register: Send email to June16dps@biz-results.net for or call +852 3102 8032 or register online by clicking on the icon in upper right hand corner.
Please CLICK HERE to read our client testimonials.
Tuesday, March 25, 2008
Presentation Tips
One of the most important keys to confidence on stage while presenting is actually not a natural speaking ability or self assurance but rather, PREPARATION.
Of course, it's not the only key but if you invest the time on preparation, you will be sure to achieve the confidence you seek for your next presentation and this is also the case for a business meeting, meeting an important client, negotiating with your staff, and it goes on and on.
"If I had six hours to chop down a tree, I'd spend the first hour sharpening the ax." - Abraham Lincoln
Read any book, article or attend any workshop or training on public speaking and the key message is to PREPARE, PREPARE, PREPARE. You will be doing yourself a huge injustice by not giving a presentation the appropriate preparation. Even the most experienced speakers spend a certain amount of time on preparation.
Years ago, I would spend at least three hours preparing for a 90-minute presentation and this did not include all the time I spend crafting and editing my content! Overall, the ratio was 1:4, meaning four hours of preparation for every hour on stage.
I'd like to share 8 less well-known preparation tips that have helped me tremendously over the years.
Assuming that you have prepared your content and you have practiced and rehearsed it thoroughly, here are some extra preparation tips that will give you the winning edge.
1. Find out as much about your audience as possible such as age group, familiarity with your material, interest, reason for attending your presentation, etc. so that you can add references that are relevant to those in attendance to build rapport.
2. If you will be offering a Q&A session, think of the three worst questions coming from the biggest skeptics in your audience and rehearse how you will answer them. You will definitely feel a lot more confident about managing your audience and not being caught off guard!
3. If possible, arrange to present in the morning. If it is after lunch, you will have to deal with the "after lunch" drop in energy, especially if you will be dimming the lights to show your PowerPoint. (please refer to previous newsletters on why you should NOT use PowerPoint).
4. Go to the venue an hour before your presentation to familiarize yourself with the room layout and get your technical preparation sorted well before you start (that is, if you absolutely must use PowerPoint). This is also the time for you to test the microphone and stand on stage to visualize your audience and your success. This may not be possible sometimes if you are presenting in a client's office but in those instances, ask for 10-15 minutes to set up.
5. Arrange to have someone introduce you and brief this person on how to introduce you for credibility and to prepare the audience in anticipation of your presentation. Most MCs just read off your bio instead of introduce a speaker properly. It's up to you to make sure they prepare the stage for you.
6. Set yourself up for success by planting your colleagues or supporters in strategic positions throughout the room. This is so they can send you encouragement and affirmation while you are speaking. If presenting in a boardroom, have your colleagues sit in the audience instead of next to you.
7. Properly hydrate yourself hours before your presentation so that you are alert and full of mental energy. Avoid rich food or caffeine before you speak.
8. Clear your mind and focus on empowering words right before you speak. If you are still going over your content, it means you have not prepared or rehearsed enough. If this is the case, it's too late now to worry about what come after this section or what to say at which point. Just focus on a powerful opening/greeting to set you off on a high note.
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You have many ways to set yourself up for success for your next presentation. Be sure to prepare, prepare, prepare!
"Spectacular achievement is always preceded by unspectacular preparation." - Robert H. Schuller
Read on below to find out about our upcoming Dynamic Presentation Skills Workshop and how you can accelerate your skills as a public speaker in just one day!
April 21 Workshop
In Just One Day, You Will Learn the Skills and Tools to Deliver a Dynamic Presentation in Front Of An Audience Confidently, Effortlessly and Flawlessly!
What You Will Learn At Our Workshop:
You will discover your unique presentation style and strengths as a "leader in communication" and explore your public speaking persona. You will do this by delivering presentations and receiving immediate feedback.
During this one day workshop, you will be coached "real-time" on preparation, delivery and presentation. We learn the most quickly by DOING so be prepared to STEP UP, take action during this workshop and exponentially accelerate your skills as a public speaker.
This workshop will teach you how to:
1. Prepare your speech for maximum impact
2. Create a compelling and memorable message
3. Present your content in a powerful and meaningful way
4. Make a strong impression with your audience
5. Develop rapport and engage with your audience
6. Learn how to prepare a smooth and flawless presentation with limited time
7. Control nervousness and anxiety
8. Adopt empowering and secret techniques that the world's most accomplished speakers use
There's more!
* Learn how to use PowerPoint more effectively
* Create personalized techniques for you to use anytime
* Receive genuine and supportive feedback from a live audience!
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Date: Monday, April 21, 2008
Time: 10:00am to 6:30pm
Venue: 15/F Grandview Commercial Centre, 29-32 Sugar Street, Causeway Bay, HK
Cost: HK$1,980 for one - HK$3,500 for two
To Register: Send email to Apr21dps@biz-results.net for or call +852 3102 8032 or register online by clicking on the icon in upper right hand corner.
Please CLICK HERE to read our client testimonials.