Monday, March 16, 2009

To PowerPoint or Not PowerPoint

One of the biggest communication atrocities to occur in the modern workplace is the use of PowerPoint as a presentation tool.

It has been so grossly misused that the term "Death by PowerPoint" (as in a slow and painful death of boredom) is now commonly known and a topic among top executives whether to completely ban this tool in the organization.

"We had 12.9 gigabytes of (Microsoft) PowerPoint slides on our network. And I thought, 'What a huge waste of corporate productivity.' So we banned it. And we've had three unbelievable record-breaking fiscal quarters since we banned PowerPoint. Now, I would argue that every company in the world, if they would just ban PowerPoint, would see their earnings skyrocket. Employees would stand around going, 'What do I do? Guess I've got to go to work.'" - Scott McNealy, Sun Microsystems

The purpose of the tool when it first came out in 1988 was to aid presenters in displaying visual imagery, graphs, charts or video clips that may not be able to translate across to the audience with a flip chart or whiteboard. It was intended to save the presenter time in preparing visuals or having to draw out the images or resort to overhead transparencies.

However, the modern use of it stretches far from the original purpose and gradually, it has become a mainstay in darkened boardrooms, dimly lit hotel ballrooms and conference halls where audiences have to struggle to stay awake from the onslaught of poorly prepared slides and slides of data, thus the term "Death by PowerPoint".

"PowerPoint presentations are a new form of anesthesia and torture. They were even used at the Abu Ghraib Prison." - Anonymous

Millions of PowerPoint presentations are made each day. A typical one would consist of 40 slides, packed with data, data and more data and the speaker is usually relegated to a corner, in the dark, to read off the slides one by one.

By doing so, the speaker has in fact, made him/herself redundant as people read faster than listen to the words. The presenter is just an audio accessory. A lot of time can be saved if the speaker simply emailed the presentation to those in the audience and they can choose to review the information at his/her leisure.

There is some good news! But before that, some more bad news...

The bad news is that 60-90% of the presentations that use PowerPoint are completely ineffective and typically, just serve to annoy audience members. An online survey of people who regularly view PowerPoint presentations cited the following as the most annoying:

1. Speaker reads the slides
2. Full sentences instead of bullet points
3. Text too small to read

These top 3 annoyances simply indicate that presenters inundate with too much information on screen and as a result, are not communicating effectively with the audience. So this is not a case of PowerPoint itself as the major annoyance but rather the presenter who uses it ineffectively.

More than half of the 680 people surveyed also added comments as to why they are annoyed and the general feedback was:

  • A lack of presentation skills by presenters
  • Not knowing how to use PowerPoint or presentation equipment
  • Not being familiar with their presentations
  • General lack of preparation
  • Too much focus on the slides instead of the content

With all fairness, PowerPoint, in its defense is an incredible, user-friendly and multi-dimensional communication tool, if used correctly. It can be used to prepare proposals, project summaries and may be complemented with animation and add-on tools such as a voice-over.

For a presentation, it can be used very effectively when the speaker does not make it center stage and instead, uses it mostly for visually purposes.

Note: Google Steve Job's speech when he launched the iPhone. This is a perfect example of how to use visuals to enhance a presentation.

And now the good news! Because the prevalent use of PowerPoint has completely lowered the standards and quality of presentations, nowadays, anyone who can speak a key message to an audience in a structured way without a slideshow would be considered an accomplished speaker!

A speaker running slide after slide of long scripted sentences on a corporate designed template and then reading the words with their back to a comatose audience in a darkened ballroom is NOW the norm and general standard for a business presentation.

If you actually turn on the lights, connect with the audience, address their concerns and speak on stage without the crutch of a dazzling slideshow, you will be seen as a very skilled presenter! In summary, PowerPoint is a very useful communication tool with numerous applications. Unfortunately, it is just misused and way overused for presentations.

Here are some additional pros and cons of PowerPoint:


  • Display images and visual data to enhance presentation
  • Multi-media applications can add impact
  • Reinforce corporate branding and image (logo display and slide design)
  • Can be used as a tool to show complicated processes or concepts in a visual format


  • Technical problems often occur
  • Presenters overload slides with data
  • Audience prefers to read slides then listen to presenter
  • Presenters do not have a key message due to masses of slides
  • Speakers use the presentation as a prompter
  • Screen usually take center stage, forcing the presenter off to the side
  • The slideshow or PowerPoint presentation dominates, making the speaker redundant
  • Presentations are made in the dark therefore speakers have to work harder to maintain the attention of the audience members

PowerPoint is a tool to enhance a speaker's presentation and is not the presentation itself. When you are preparing for your next presentation, rather than pulling out your last PowerPoint to update the slides, take some time to think about what message you wish to convey and ways to help your audience understand this message such as sharing a case study or sharing research statistics.

Use it as a tool to enhance your presentation and remember a speaker has the ability to influence an audience, not the projection of data on a screen.

Speak to Inspire Like Obama? Yes You Can!

Why is there so much written about Barack Obama as a public speaker? His command of an audience and his powerful speeches are the topic of many articles, blogs and books.

Well for starters, he looks like a leader. And because he speaks flawlessly using visually-rich metaphors and sweeping statements, we cannot help but listen.

We follow and admire people who can captivate our attention. Their credibility follows when they are congruent with their message.

Those with grand oratory skills are enough to initially trigger people's decision to regard them automatically as a great leader, an expert and someone to trust and follow.

Pretty useful skills to have wouldn't you agree?

Here are some of my observations of Obama as an inspiring speaker.

Speak to Inspire - Three Simple Keys

Focus on the Audience - A very basic rule but is often overlooked as the preparation of the message gets lost with who the speaker is, what the speaker will do and how much the speaker knows.

To connect with people, find out their issues, concerns, problems and offer a solution, empathy or just simple understanding.

Get to the heart of what's important to your audience, to your team, to your constituents and address these issues/themes sincerely.

A practical way to find out what's concerning them is to ask them! Call in advance or have them fill out a questionnaire before a presentation.

Here's a real-world example: a client recently took this advice and called his clients before a tender presentation to ask about what their issues were, what is their #1 concern and he was pleasantly received with "You're the only one who has bothered to call and find out..."

Guess who had the advantage and attention of the audience?

Be Authentic - This may sound easy but how do you practice being authentic? There isn't a step by step process to becoming authentic. The word itself is defined as "not false or imitation" and "true to one's own personality, spirit, or character".

It is not easy to fake authenticity or rather, people can usually see right through it.

To be authentic is just to be you, not whom you think you should be or say the right things. Transparency is key and sometimes a little disclosure helps.

Speak from integrity and from honesty and this is one of the most respectable things you can do for your audience.

Don't say things like "I know what it's like..." or "I know what you're going through..." if you have never been in the trenches.

A well known example is during the aftermath of 9/11, then New York Mayor Rudy Guiliani appeared at a press conference distraught and conceded that he did not know or understand what was happening.

It did not make him less of a leader to appear shaken, uncertain and under no terms did the public think he was weak just because he did not have all the answers.

In fact, his popularity ratings soared as his authenticity connected him to how millions were feeling.

A more local example is after a motorway tragedy, our Chief Executive went to the scene the next day and in his attempts to console the grieving survivors, caused more anguish than relief.

He couldn't communicate a message authentically and instead, resorted to politically correct rhetoric about what the government plans to do.

He was a politician through and through.

At that critical moment, just showing his authentic self would have been enough. The families needed compassion and understanding, not assurance of new laws.

Believe in Your Message - What you say and how you say it comes from how much you believe in it. You must be congruent with your message or people will be able to spot a fake.

Have you ever sat through a sales pitch and said to yourself that the presenter would say anything to make a sale?

Or how about the CEO who announces that the company must reduce costs as he's on his way to a 3-hour lunch at the club in the company limousine?

That is when credibility goes down and cynicism goes up.

The term "walk the talk" may be a bit overused but the value of this is even more magnified during challenging times.

Leaders have to be congruent with what they say. The way you say it "shows" it all.

Barack Obama is particularly gifted at this. His unwavering voice, his direct eye contact, his unfaltering pitch and confident stance already show, without words, that he believes in his message.

You can ask someone who doesn't understand a word of English distinguish one of Obama's speeches whether he stands behind what he's saying.

Do not underestimate how people can discern whether a message is congruent or not.
CLICK HERE to view Obama's victory speech, one of my favorite clips. Notice the confidence, the leadership stance and masterful use of words.

These three keys are just a clue to becoming an inspiring speaker. Of course, there's a lot more to discover, learn and apply.

Join our upcoming April 27 Dynamic Presentation Skills Workshop to learn about how to present as an inspiring leader.